Month: August 2019

Our team at Nevvon, has been talking about customer appreciation lately.  Having a strong relationship with your client is usually what makes the difference between truly understanding your client pain points or not. Take for instance a high end home care agency, IntegraCare.  Lee Grunberg, President and CEO, committed to educate 100% of his caregivers in […]

With new emerging technologies, customers expect to run their businesses as easily and seamlessly as possible. Businesses need a single, integrated place to manage all their support interactions across different channels, including HR, Billing, Scheduling and more. It’s becoming increasingly important for customer support teams to use open platforms so they can seamlessly add emerging […]

Following Legislative Day in Washington DC, Nevvon traveled to Florida to participate in the 30th Annual Home Care Association of Florida annual conference. There were 3 riveting days of speakers and sessions bringing solutions to the home care industry’s undergoing unprecedented challenges and changes. On the Medicare side, Patient-Driven Grouping Model (PDGM), Value-Based Model (VBM), […]