Our team at Nevvon, has been talking about customer appreciation lately. Having a strong relationship with your client is usually what makes the difference between truly understanding your client pain points or not.
Take for instance a high end home care agency, IntegraCare. Lee Grunberg, President and CEO, committed to educate 100% of his caregivers in all aspects of Alzheimers and Dementia Care.
IntegraCare held its summer BBQ in appreciation of its caregivers and invited Nevvon to meet its caregivers and to help and get feedback on Nevvon’s mobile education. We listened and viewed the caregivers’ feedback and watched them use the app with great interest. We are always learning and improving.
Mr. Grunberg said, “a top priority of great in-home care is to provide personalized and compassionate treatment. Superior dementia care will allow individuals to age in place and we are proud to have partnered with Nevvon as our education partner.”