Supporting your success from training through employment.
Welcome to your Training Center + Support Hub! The Training Center provides the learning you’ll complete as part of your Personal Care Aide (PCA), Home Health Aide (HHA), or Certified Nursing Assistant (CNA) training.
The Support Hub complements your training by connecting you with helpful resources, guidance, and professional development throughout your journey.
Both the Training Center and Support Hub are provided at no cost through funding from the New York State Department of Health’s Direct Caregiver Flexibility (DCF) Grant Program. Whether you’re just beginning your training or preparing for your first job, these resources are here to help you succeed.
Your Journey
Step 1: Create Your Account
Download the Nevvon app and create your free account.
Begin your assigned training through the Training Center.
Step 3: Check In
Complete brief Check-in Surveys so your agency understands how your training is going.
Step 4: Complete Training
Complete your assigned training through the Training Center.
Step 5: Access Support
Explore learning modules and local Resource Lists whenever you encounter challenges.
Step 6: Build Your Career
Continue learning with professional development resources designed for employment growth.
What’s Included in Your Support Hub?
Watch for a text message from Nevvon inviting you to download the Nevvon app. Once you’ve created your account, you’ll have access to a variety of tools and resources designed to support your success throughout training.
Check-in Surveys
Your Support Hub Check-in Surveys are short, easy to complete, and designed to help your agency better support you throughout training. Your responses help identify opportunities to connect you with helpful resources and ensure you’re making steady progress toward completing your program.
Support Hub Modules & Regional Resource Lists
Everyone encounters challenges from time to time. Your Support Hub includes short learning modules covering common topics such as:
- Transportation
- Childcare
- Food Security
- Financial Wellness
- Language Support
- Health Insurance
- Legal & Documentation
- Mental Health & Wellness
Each module is paired with a Regional Resource List containing local and statewide organizations, community services, and helpful websites that you can access directly from within the Nevvon app. These resources are available whenever you need them.
Professional Development Resources
Your Support Hub also includes resources to help you prepare for a successful career in direct care. Topics include:
- Introduction to Direct Care Careers
- Resume Preparation
- Career Pathways
- Mentorship
These resources are designed to help you build confidence, prepare for employment, and continue growing throughout your career.
Need Help?
Need help creating your account, accessing the Nevvon app, or finding your assigned training? Our team is here to help.
Nevvon Support
📞 1-800-XXX-XXXX
If you have questions about accessing your Training Center or Support Hub, please give us a call. We’ll be happy to assist you.
